RESOURCES

GOVERNMENT INFORMATION
Commonwealth Carelink Centres:

  • Centrelink
  • RIAP
  • Interpreter Services
  • Ageing, Disability & Home Care
  • NSW Carer’s Line

Community Information:

  • Northside Community Forum
  • Disability Online
Get in Touch
Commonwealth Carelink Centres:

Commonwealth Carelink Centres

Commonwealth Carelink Centres are run by the Department of Health and Ageing. They are able to provide information on government assistance, as well as a range of health issues.

Ph:1800 052 222
Website:https://www.comcare.gov.au/

Centrelink

Centrelink is a government agency delivering a range of Commonwealth Services and payments to Carers and people with disabilities.

Ph:See the contacts page on the website.

Website: www.humanservice…/centrelink

RIAP (Respite Intake & Allocation Process)

RIAP is the process by which carers and care recipients are allocated to service providers, such as Riverlink. Allocations to service providers occur in the last three months of the financial year previous to the time service is provided. The lines open in January and close in March, however you can leave a message at any point during the year.

Ph: 9407 1654
Website: iap.metronorth@dhs.nsw.gov.au 

Interpreter Services

A range of Interpreter Services are available for individuals who may have difficulty reading, speaking and/or understanding English.

Ph: 131 450
Website: www.tisnational.gov.au

NSW Carer’s Line

The Carers NSW Carer Line is a National Toll Free* number offering specialised information, support, referrals and access to counselling and support groups, for carers and service providers. The Carer Line is available from 9am to 5pm, Monday to Friday.

Ph: 1800 242 636 *Mobile rates apply

Ageing, Disability
& Home Care

Information Referral & Intake Line

Ph:  9841 9350

COMMUNITY INFORMATION

Northside Community Forum

Northside Community Forum Inc. is a community-based organisation that exists to improve care in its region. This includes people who are aged, people with a disability, people with mental health issues, and people with a range of other personal circumstances. It includes their friends and family, members, and other organisations involved in community-based care.

Ph: 02 8405 4444
Email:nsforum@nsforum.org.au
Website: https://www.comcare.gov.au/

Disability Online

An online resource website with a great deal of information on disabilities, organisations, services and events.
Website: www.disabilityonline.org.au

 

We have attached some Factsheets and handbooks for you to have a look through!

These can also be sourced by emailing our team.

CONSUMER HANDBOOK 2022 v4

2.12 Consumer Rights & Responsibilities

2.23 PROTECTION OF HUMAN RIGHTS FREEDOM FROM ABUSE

Complaint DL Flyer

disability-advocacy-fact-sheet

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