riverlink strategic directions

Testimonials

"Dear Riverlink team, Thank you for all that you do for those participating in the Links programs."
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"The drivers like driving the Riverlink 10 Up group and have said they find it satisfying and rewarding.  One of the newer drivers is studying to be a male nurse and drives part time and has said that when he qualifies as a nurse he would still like to drive the 10 Up group occasionally as he enjoys it."
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"I believe that coaching is a wonderful resource, and am only sorry that I did not find it sooner. I believe that it is something that can be used alongside your personal or professional career as it encourages you to grow and builds self esteem and renews perceptions at the same time. I would love to recommend Margaret as a Life Coach, to whoever may be looking for that extra help or facing crisis or lost the passion for what they are doing."
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"There is not many people I trust to care for my son, I trust Riverlink and don't use any other respite service. Thankyou for peace of mind.”
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Riverlink Strategic Directions Document 2012 - 2014

 

Our vision

A society that recognises and supports carers to care, and to live fulfilling lives.

Our Purpose

Supporting carers of people with a disability by providing opportunities for respite, connection and to build resilience.

Our Values

Respect

Seeing people as people.

Innovation

New solutions.

Connectedness

A sense of belonging.

Trust

Being true to our word.

Responsiveness

Listening and creating opportunities.

Our Principles

We believe in:
• focussing our activities on what makes a difference to carers
• planning for and changing our focus as the needs of carers change
• working with other people and organisations committed to carers
• being accountable and striving to improve our own performance
• planning and delivering professional services.

Our Activities

• Respite care 
• Information & service planning
• Individual & group support
• Personal skills and resilience development.

Three major focus areas

For at least the next three years we will focus on three major areas:

Responsiveness and innovation

Listening and responding with empathy, imagination and creativity.

Excellence and sustainability

Strengthening our organisation.

Growth and participation

Extending our scope and reach.

In the three major focus areas we will…

Listen

Listen to carers, and develop creative new models of service that respond to their needs.
“Responsiveness and innovation”

Strengthen

Build a strong, viable organisation reflective of carer perspectives and with a range of funding sources.
“Excellence and sustainability”

Extend

Increase the scope and reach of our activities and enhance carer participation.
“Growth and participation”

Our goals in each major focus area

Listen

"Responsiveness and innovation"
1.Listening to build responsive relationships with consumers
2. Supporting & partnering with carers to develop life goals, plans and pathways to achieve these
3. Develop services in response to what we hear from carers.

Strengthen

"Excellence and sustainability"
1. Increase our participation & influence to strengthen our public profile
2. Strengthen our corporate governance & develop a broad membership base
3. Diversify & fortify our funding streams.

Extend

"Growth and participation"
1. Increase the scope and reach of our activities
2. Increase & maintain external partnerships in areas that matter to carers
3. Grow &  innovate our models of service  to achieve greater impact.

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